I am often asked by clients what the difference is between general IT Support and IT Projects. As such, I decided to write a short blog post to explain the difference! IT Support refers to the services provided by IT professionals to help end-users resolve technical issues or problems with their computer systems, software, or hardware. IT Support involves responding to user requests for assistance,...

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Data backup is a crucial aspect of maintaining the integrity of your digital assets. From personal photos to corporate financial information, data is the backbone of our modern world. Losing access to important data due to a hardware failure, cyber attack, or other unexpected event can be devastating. In this blog post, we'll explore the importance of data backup and how it can save you...

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We are constantly discussing recent breaches and attacks in today's security and safety culture. Then many IT firms show up on the news, or media platforms and tell you how to navigate the murky waters of cyber security and what your incident response plan should be. However, we rarely, if ever, see organizations warn and prepare businesses for when one of their vendors' security is breached...

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Another high-profile cyber-attack hit businesses around the world, this time targeting the popular voice over IP (VoIP) software solution, 3CX. In this blog post, we will take a closer look at the March 2023 3CX hack and explain why it is so important to have a trusted IT partner to help protect your business from similar attacks. What happened in the 3CX hack? It was discovered that...

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Small businesses often have limited resources, and managing their IT infrastructure can be a daunting task. Managed IT services by Venture Pointe offer solutions that can help small businesses to optimize their IT resources, improve efficiency, and streamline operations. In this blog post, we'll explore the reasons why managed IT services are essential to small businesses. Proactive Monitoring and Maintenance Venture Pointe provides proactive monitoring and maintenance...

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THE TRUTH IS, IF THEY WANT YOUR DATA, THEY CAN TAKE IT! As a partner in a local Managed Service Provider Company, I get asked all the time questions like; “why do companies get hacked” or “why would a company/city pay a hacker to get their data back” and even “how can someone get hacked”? The short answer is a lack of understanding or that their company...

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Well we can begin with the obvious, the same reason a managed service provider (MSP) should not attempt to self-diagnose a medical issue or an office manager should not try to change their own car transmission.   Expertise, plain and simple; just like I would not trust my doctor’s cousin, because he says he is pretty handy with a knife, medical practices should not attempt to...

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Well seems that the hackers are getting over their Covid related slow down. From the numbers being reported, the hacker was slowed during the first several waves of Covid. But since the end of last year and certainly into this summer, they are all much more active. Recent reporting shows roughly an eight-fold increase in reported hacks to facilities, treatment center and medical devices. Most recently...

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At this point most healthcare organizations have multiple types of specialized information systems such as EHR systems, e-prescribing systems, practice management support systems, clinical decision support systems, radiology information systems and computerized physician order entry systems. Email Most providers do not think of email as a “system”, but pause for a moment and try to imagine your world right now without email communication. We have spoken at...

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