Service Desk – Desktop Support Services

Desktop support is one of the most important services that Venture Pointe can provide for your busy business. Whether it is computer configuration for the latest operating system update or providing computer maintenance to ensure that your computer is working efficiently and safely, no one does it better than Venture Pointe. Did you know that the design of a desktop can influence creativity or memory? Through communication with you, our team can create a desktop design that will help increase the productivity of your employees by organizing, automating and cleaning. Schedule your free IT system evaluation and discover how our desktop support services can not only help you to compete but also to succeed in today’s digital marketplace!

Desktop support that is more than just a service desk

It’s about keeping you up and running, resolving problems quickly, and giving you personal attention and the sense of security that comes along with it. Think of the productivity you will gain on an organization-wide level by allowing us to be your single point of contact for your entire voice and data network. No more finger-pointing or passing the buck. With our desktop support, Venture Pointe will keep up with all of the vendors for your phone systems, computer equipment, network scanners, copiers and fax machines and will quickly resolve any problems that arise. With our Peace of Mind program, you will only need to send a single email or make a quick phone call to our desktop support team to open up a trouble ticket, and we will manage the issue to resolution for you, no matter what it is and no matter how many vendors are involved.

Award-winning customer support

With a single call, email or web portal, you will receive personal support from a Venture Pointe customer support representative, who is a technical expert trained to find and fix your issue quickly. Our desktop support experts are at your service 24 hours a day, 7 days a week, 365 days a year. Venture Pointe customers are assigned an Account manager, who is a single point of contact to make sure that your issues and concerns are addressed. Easy access to your managed IT support team starts here!